Return & Refund Policy
30-Day Hassle-Free Returns
We want you to love your BreezeCamp fan. If you're not completely satisfied, you may return your item within 30 days of delivery for a full refund — no questions asked.
Return Eligibility
- Item must be returned within 30 days of the delivery date
- Item must be in its original condition and packaging
- Proof of purchase (order number) is required
How to Start a Return
Email us at support@ansnetratale.com with your order number and reason for return. We'll respond within 24 hours with return instructions.
Return shipping costs are covered by the customer unless the item is defective or incorrect.
Refunds
Once we receive and inspect your return, we'll process your refund within 3-5 business days. Refunds are issued to your original payment method.
Defective or Damaged Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos. We'll send a replacement or issue a full refund at no cost to you.
2-Year Warranty
All BreezeCamp products come with a 2-year manufacturer's warranty covering defects in materials and workmanship. Warranty does not cover damage caused by misuse, accidents, or unauthorized modifications.
Contact Us
Questions about your return or refund? We're here to help.
📧 support@ansnetratale.com
⏰ Response time: within 24 hours
⚠️ California Proposition 65 Warning
⚠️ WARNING: Cancer and Reproductive Harm – www.P65Warnings.ca.gov