Shipping policy
Thank you for shopping with ANS. We're committed to getting your order to you as quickly and safely as possible.
⚙️ Order Processing
Orders are typically processed within 1–2 business days after payment confirmation. The total estimated delivery timeframe below includes order processing time.
Fulfillment Location
ANS is operated by Shenzhen Changzhen Internet Co., Ltd., based in Shenzhen, China. Current F22 and F12 orders are dispatched from a third-party fulfillment warehouse in Ontario, California 91762, United States. This warehouse provides order fulfillment services only and is not ANS’s legal or business address.
🚚 Shipping Destinations & Delivery Times
We currently ship only to the contiguous 48 U.S. states and Washington, DC. We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or APO/FPO/DPO addresses.
| Region | Shipping Rate | Total Estimated Delivery |
|---|---|---|
| Contiguous 48 U.S. states and Washington, DC | FREE | 3–7 business days |
The 3–7 business day estimate includes 1–2 business days of order processing. Delivery times are estimates and may vary due to carrier delays, severe weather, or peak seasons.
🔍 Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow up to 24–48 hours for tracking information to update after dispatch.
❓ Questions?
If you have any questions about your shipment, please contact us at support@ansnetratale.com. We typically respond within 24 hours.