Contact Us

Questions about an ANS product, an order, shipping, returns, or warranty support? We are here to help.

Email: support@ansnetratale.com

Please include your order number when contacting us about an existing order. We normally respond within one business day.

How Our Store Operates

AnsNetraTale (ANS) is an independent online retail storefront. Products sold through this store may be sourced from third-party manufacturers. The F22 and F12 are third-party-manufactured models sold and supported by our store.

Current F22 and F12 orders are fulfilled from a third-party warehouse in Ontario, California 91762, United States. We offer free shipping to the 48 contiguous U.S. states and Washington, DC. We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or international destinations.

Business Information

Storefront: AnsNetraTale (ANS)
Legal operator: Shenzhen Changzhen Internet Co., Ltd.
Business registration ID: 91440300MAK3HYFH6L
Registered address: 1107, No. 2491 Songbai Road, Shiyan, Bao’an District, Shenzhen, Guangdong 518108, China
Phone: +86 134 1031 8642