About ANS
ANS is the storefront name used by AnsNetraTale. This online store is operated by Shenzhen Changzhen Internet Co., Ltd., a cross-border e-commerce company based in Shenzhen, China.
What We Do
We are an independent online retailer that selects and sells practical products for camping, outdoor comfort, and emergency preparedness. Products sold in our store may be sourced from third-party manufacturers. Unless a product page expressly states otherwise, we do not claim that a product was manufactured by ANS or AnsNetraTale.
About the F22 and F12
The F22 is a third-party-manufactured model that combines a portable fan, LED lantern, and power-bank function in one unit. The F12 is a third-party-manufactured model that combines a portable fan, fine misting, LED lighting, and backup charging. We sell both models through this store and provide customer support, order assistance, returns handling, and our one-year limited seller warranty for eligible purchases.
Order Fulfillment
Current F22 and F12 orders are fulfilled from a third-party warehouse in Ontario, California 91762, United States. We offer free shipping to the 48 contiguous U.S. states and Washington, DC. We do not currently ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, or international destinations.
Our Customer Commitments
- Clear product information: specifications and claims are based on available manufacturer information and are qualified where actual performance can vary.
- One-year limited seller warranty: available for eligible F22 and F12 defects under our Warranty Policy.
- 30-day returns: available for eligible U.S. orders under our Return & Refund Policy.
- Free eligible U.S. shipping: see our Shipping Policy for the exact service area and delivery estimate.
- Customer support: contact support@ansnetratale.com. We normally respond within one business day.
Business Information
For our legal operator, registration, address, and contact details, please visit our Contact Us page.